Help & FAQs
Email us or review the frequently asked questions below.
Frequently Asked Questions
How can I read the ebook?
When you buy an ebook, you will receive two DRM-free file formats: EPUB and PDF in a zipped archive. Learn how to read our ebooks using these instructions (A link to these instructions is included in each ebook download email).
I purchased an ebook. When will I get it?
If you buy the ebook through Gumroad you’ll be able to download the ebook files immediately after completing your purchase. If you buy the ebook through us, you’ll receive an email with a link to download your ebook. Check your spam folder if you don’t see it right away.
What’s the difference between buying from Maitri or from Gumroad?
When you buy from Gumroad, you will need to create an account and your purchases are stored in your account area. Additionally, we pay Gumroad’s fees.
When you purchse from our store, you receive a unique download link in your email which never expires. You do not need to create an account, but you will need to retain the email to access your purchases.
I previously purchased ebooks, but I lost the order email. How can I access my purchases?
No worries, send us an email from the email address you used with the purchase and we’ll get you a link to re-download your files.
If you purchased our ebooks from Gumroad, retrieve your account details from them.
My mouse ate my ebooks. Can I download the ebook again?
Your downloads are always available to you and can be accessed from the link we emailed to you. If you no longer have that email, send us an email.
What is your return policy?
Our ebooks are not returnable or refundable.